COVID 19 UPDATE : All Online orders will be dispatched as normal. Click and Collect is also available at our Sydney location.
Estimated delivery time.
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We deliver Australia wide using either Allied Express, Hunter Express or Fastway Couriers.
Please note our couriers do not deliver to a PO Box address.
Use the shipping estimater on our website to calculate ths shipping cost, to calculate the combined delivery cost of multiple items, use the shipping estimator in the shopping cart.
We offer free shipping to selected cities only. To check if your area is eligible for free shipping, simply select your product, enter your postcode, select your suburb then click on "Calculate Shipping".
Free shipping only applies to products that display the "FREE Shipping" logo.
Orders are dispatched from our Sydney warehouse within 1-2 business days.
You will be notified by email once your order is dispatched, shipping details will be supplied in the email so you can track our order online.
Estimated time of delivery (after dispatch)
NSW 1-3 BUSINESS DAYS
VIC 2-5 BUSINESS DAYS
QLD 2-5 BUSINESS DAYS
SA 2-5 BUSINESS DAYS
WA/NT/TAS 6-10 BUSINESS DAYS
* For metro cities, regional areas may take slightly longer.
To confirm someone will be home to accept the delivery, the courier company will contact you to arrange a delivery day.
Our courier driver will require a signature on delivery, so someone must be home to sign for the delivery.
If you are not present, a family member or friend can sign on your behalf.
If no one is home, a calling card will be left in your letter box with the courier's contact details.
You will need to contact them to reschedule another delivery day.
Insurance during transit
All our products are fully insured for damages during transit. If your product is damaged on arrival, notify us immediately and we will organise a replacement for you. If the damage is clearly visible on arrival, please make a note of this on the delivery docket when signing for the delivery.
Pick up is available at our retail store in Sydney.
We are located at :
201 Woodville road, Villawood NSW 2163
Mon - Fri : 9am - 5pm
Sat-Sun : 10am - 4pm
If you place your order online, we will contact you once your item is ready for collection.
If you wish to pay and pick up at our store, please contact us to confirm stock availabilty prior to attending.
(Some items may need to be transfered from our off site warehouse)
Unfortunately at this stage, we do not have any pick up locations outside of Sydney.
We gladly accept the following forms of payment.
1. CREDIT CARD
Pay by VISA , MASTERCARD, AMEX
There is NO CREDIT CARD SURCHARGE and no hidden transaction fees.
6. LAITITUDE PAY
201 Woodville Rd, Villawood NSW 2163
Tran Electrical Holdings ABN: 24 097 005 420